FootfallCam People Counting System.

Visitor Analytics for the Physical Spaces.

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3D Pro2™

World’s Top Selling People Counter

One counter at the door can do everything, that’s all you ever need

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One Device, 9 Business Metrics

All the data you will ever need to understand customer behaviour.

Let's discover all metric features here
Visitor Count
Outside Traffic
Visit Duration
Turn-in Rate
Returning Customer

Visitor Count

Visitor Count

The 3D Pro2 people counter can detect and measure the number of people visiting your store. Utilising 3D stereovision video counting and advanced tracking algorithms, it can perform bidirectional counting, which counts in and out simultaneously, achieving a counting accuracy of 95% and above.

Outside Traffic

Outside Traffic

FootfallCam can measure the number of people passing by your store by detecting smart devices via BLE and WiFi Counting. Gain insights into valuable metrics such as the number of potential sales opportunities missed during non-operating hours and the conversion rate of passer-by to in-store visitors.

Visit Duration

Visit Duration

The visit duration, or visitor dwell time, is measured based on the signals emitted from smart devices. This enables retailers to approximate when visitors entered and exited the store, providing insights into the average length of customer stays. Analysing dwell time and sales transactions allows management to identify areas for enhancing store operations.

Turn-in Rate

Turn-in Rate

By combining outside traffic data with visitor counts, retailers can determine the percentage of passersby who ultimately visit the store, known as the turn-in rate or storefront conversion rate. This metric is also a crucial element of the customer journey.

Returning Customer

Returning Customer

Returning Customers denotes individuals who revisit within a specified timeframe. For instance, it provides insight into the breakdown of customers who have made multiple visits within the past three months. This data serves as a potential indicator of customer loyalty, revealing patterns in visit frequency and shopping behaviours among returning clientele.

Key Performance Indicator

All the performance indicators you need are presented in a simple and user-friendly interface, allowing you to make the right decisions at the right time.

  • Monitor and track store performance in real-time
  • Recommended actions
  • Customisable dashboards
  • Executive reports
Learn more about data analytics

Who Uses Customer Counting Data?

Corporate Director

View the overall performance of retail stores, offer a holistic perspective on footfall trends, and review performance against company goals.

Regional Managers

Compare store performance against regional goals. Reward top performers and schedule visits to stores needing attention.

Marketing Leaders

Compare event ROI, identify patterns, and optimise marketing strategies by assessing the footfall pattern of individual events.

Data Scientists

Offers analytical tools like pivot tables, empowering data scientists in their investigative analysis of footfall data.

Store Managers

Monitor real-time sales and footfall performance on the go. Allocate staff according to store traffic forecasting to ensure adequate coverage.

Store Employees

Real-time sales dashboards provide actionable recommendations, motivating staff to achieve sales targets.

Integrate with your BI Systems

Integrating footfall and other data metrics into third-party BI systems like PowerBI enables businesses to create a centralised view of data analytics.

Learn more about all the integration methods

Empowering Users with Intuitive Design and Robust Features

We offer ready-made templates within our software, enabling retailers to gain crucial insights for optimising operations and boosting sales conversions.

Join a Live Demo

Choose Spiraltech for a comprehensive turnkey solution. No hidden fees.

Equipment and software installation

Insightful comparative counting metrics

Easy integration with your internal systems

Customer support and training

Device monitoring & maintenance

Pricing & Plan

In/Out Counting

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For Small Businesses:

  • Simple People Counting with 1x FoofallCam 3D Pro2
  • Staff Exclusion with 1x Staff Exclusion Button
  • Complimentary software access with limited dashboard and report

Features you’ll have:

Visitor Count (In/Out), Visit Durations, Outside Traffic, Turn in rate, Returning Visitors, Purchasing Groups, Group Size, Staff Exclusion

In/Out Counting

Buy now

For Mid-Size to Large Businesses:

  • Simple People Counting with 1x FoofallCam 3D Pro2
  • Staff Exclusion with 1x Staff Exclusion Button
  • Visitor Demographic with 1x FaceCam
  • Live Footfall and Sales Data with 1x Sales Ticker
  • Complimentary software access

Features you’ll have:

Visitor Count (In/Out), Visit Durations, Outside Traffic, Turn in rate, Returning Visitors, Purchasing Groups, Group Size, Staff Exclusion, Sales Target Tracking, Visitor Demographics (Age, Gender, Mood)

*All users are entitled to one year of access to the Professional edition upon purchasing the system. If you choose not to continue the subscription at the end of the first year, you will still enjoy access to the Free edition, which provides the basic people counting metrics needed to maintain the system.

Product News
FootfallCam - Video Thumbnail

People Counting System for Businesses (04:37)

FootfallCam - Video Thumbnail

FootfallCam 3D Pro2™ Product Showcase (01:34)

FootfallCam - Video Thumbnail

4 Main Things To Consider When Installing People Counter (02:42)

Accurate People Counting for All Environment

We provide people counting sensors equipped with various counting technologies to accommodate diverse business requirements. Each counting technology is tailored for the specific use case within its usage environment.

3D Pro2™

3D People Counter for Door Counting

3D ProWave™

mmWave Sensor for Larger Area

3D Mini™

ToF Sensor for Single Door Entrance

Mesh Hub™

Networking Gateway for IoT devices

FaceCam™

AI-Powered Facial Recognition Sensor

Centroid™

AI Video Analytics for Existing CCTVs

SpaceSense™

PiR Presence Detector

Sales Ticker™

Live Sales Progress Tracker

3D People Counter for Standard Ceiling Height

This flagship people counter, designed for entrance counting, with unparalleled accuracy of up to 99%.

  • 3D Stereo Vision and A.I. Analytics
  • Mounting Heights: 2.1m - 4.5m
  • Suitable for retail stores and shopping malls
Learn more about 3D Pro2

Activity Tracking Sensor for Larger Area

It’s designed to have anonymous counting at source to guarantee full privacy for people counting, no video.

  • Millimetre Wave Sensor
  • 120 degree super wide coverage
  • Can count people even in sitting position
  • Suitable for larger areas, e.g.: office collaboration areas
Learn more about 3D ProWave

ToF Sensor for Single-Door Entrance

Cost effective people counter for single door, designed to count even under low light or complete darkness.

  • Time-of-Flight (ToF) Sensor
  • Total privacy - No camera
  • Mounting Heights: 1.9m - 3.0m
  • Suitable for meeting rooms and washrooms
Learn more about 3D Mini

AI Video Analytics for Existing CCTV System

Integrate AI analytics into your CCTV system to enhance cost efficiency without any extra infrastructure costs.

  • AI video analytics for people detection and tracking
  • Works with any IP CCTV cameras
  • Supports up to 8x areas of interest
  • Suitable for retail, shopping malls and public venues
Learn more about Centroid

AI-Powered Facial Recognition Sensor

Designed to capture faces at eye-level for higher accuracy on facial detection and analysis.

  • Adaptive AI Analytics Camera Sensor
  • Lightweight, flexible mounting options
  • AI-based image processing
  • Demographic analysis for customer profiling
Learn more about FaceCam

Networking Gateway for IoT Sensors Gateway

Designed primarily as a Network Gateway for our IoT devices, it also supports third-party sensors.

  • Multiple network variants available
  • Connect up to 50 IoT devices
  • Standalone Mesh Network with daisy-chaining
  • Ultra low power consumption
Learn more about Mesh Hub

People Counting Features

Entrance Counting

The most essential people counting data all businesses need is to measure visitor numbers at entrance, helping in understanding traffic trends.

U-Turns Not Counted

If a person doesn't fully enter your premise and leaves, their count won't be included, ensuring that the actual conversion rate is reflected.

Child Filter

Utilising the 3D depth map, our people counter can differentiate between adults and children, excluding children from the count.

Group Count

Identify “groups” by analysing the proximity and timing of individuals; “purchasing group” metric is often more relevant than individual counts.

Employee Exclusion

Distinguish employees from visitors with staff exclusion methods, achieving a more accurate footfall count for realistic sales conversions.

Privacy Filters

We offer three levels of privacy filters to ensure no personally identifiable information is captured. Contact us to learn more.

All-Inclusive Software. Robust Features.

Report Templates

More than 60 reports available, catering to 10 industry use cases.

Custom Dashboards

Build your dashboard with your preferred metrics and data views.

Unlimited Users

No extra cost for user access within the same enterprise.

Integrate Systems

Works with your existing BI and other third party systems.

Learn more about FootfallCam V9

Daily Footfall Trend

The most basic and essential data metrics for businesses:

  • “How many people visited my premise today?”
  • “How is this week’s traffic performance compared to last week?”
  • “Is the footfall pattern similar to last year’s trend?”

Identify the Peak Hours

Identifying peak and off-peak footfall patterns helps business owners and managers make actionable decisions based on traffic insights,

  • Staff allocation
  • Marketing event planning
  • Operation optimisation based on predictions

Visitor Journey

Analyse the user journey upon visiting your premises, utilising heatmaps and area polygons to identify the most and least popular areas. This includes:

  • Identifying the most and least popular items based on engagement rate
  • Optimising merchandise placement
  • Making promotional planning decisions

Predictive Analytics

AI predictive modeling utilises historical traffic data and other datasets (sales, store, staff, weather, demographics, etc.) to accurately forecast future data patterns and trends, enabling better planning.

Live Data Monitoring

Provide real-time data insights, empowering businesses to take immediate actions based on footfall trends and configurable business rules. This includes:

  • Instant notifications and alerts
  • Action logs for tracking and review
  • Ensuring SLA compliance and enhancing operational efficiency.

Enterprise SSO

Seamlessly access multiple systems, including V9 Cloud, with a single login. V9 Cloud supports SSO integration and Active Directory, enabling seamless user authentication and access management across platforms.

Integrate with your BI Systems

V9 Cloud integrates footfall data into customers' BI systems such as Tableau, PowerBI, and ERP systems, providing comprehensive visibility and streamlining integration management for centralised data viewing through a single platform.

FootfallCam 3D Pro2 People Counting System

Manufactured in the U.K., being the best-selling people counter in the world, vertical integration and high volumes help drive the price down, with multifunctional features available.

Know more about FootfallCam 3D Pro2

FootfallCam V9: Visitor Analytics for Physical Space

FootfallCam V9 software allows you to extract data insights, with no technical training required. It has helped thousands of store owners to improve their revenue and operational efficiency.

Learn more about the software

Integrate with your BI Systems

Integrate AI analytics into your CCTV system to enhance cost efficiency without any extra infrastructure costs.

Learn more about all the integration methods

Products > FootfallCam 3D Pro2

FootfallCam 3D Pro2™
  • AI Powered 3D Stereo Vision People Counting
  • Superior Processing power- improved 3D counting accuracy
  • Low-light/ Night mode counting
  • Splash-proof
  • Staff Exclusion
  • Easy to Install and Set Up
  • FootfallCam In-House Manufactured Product: Made in the UK
Buy now

FootfallCam 3D Pro2™ is tailored for counting in low-ceiling environments (as low as 2.1m), featuring a robust 1.2GHz Quadcore processor for enhanced performance. Its advanced GPU powers AI algorithms, utilising depth, color, and texture patterns for precise person identification, surpassing reliance on color patterns alone. eliance on color patterns alone. patterns alone.

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Spec Sheet

(834 KB)

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Installation Guide

(1.9 MB)

Highest Accuracy

Combining 3D stereoscopic image processing and AI video analytics together with advanced tracking algorithms, achieve up to 99.5% accuracy.

Learn more

One Device, 9 Business Metrics

All the data you will ever need to understand customer behaviour.

Let's discover all metric features here
Visitor Count
Outside Traffic
Visit Duration
Turn-in Rate
Returning Customer

Visitor Count

Visitor Count

The 3D Pro2 people counter can detect and measure the number of people visiting your store. Utilising 3D stereovision video counting and advanced tracking algorithms, it can perform bidirectional counting, which counts in and out simultaneously, achieving a counting accuracy of 95% and above.

Outside Traffic

Outside Traffic

FootfallCam can measure the number of people passing by your store by detecting smart devices via BLE and WiFi Counting. Gain insights into valuable metrics such as the number of potential sales opportunities missed during non-operating hours and the conversion rate of passer-by to in-store visitors.

Visit Duration

Visit Duration

The visit duration, or visitor dwell time, is measured based on the signals emitted from smart devices. This enables retailers to approximate when visitors entered and exited the store, providing insights into the average length of customer stays. Analysing dwell time and sales transactions allows management to identify areas for enhancing store operations.

Turn-in Rate

Turn-in Rate

By combining outside traffic data with visitor counts, retailers can determine the percentage of passersby who ultimately visit the store, known as the turn-in rate or storefront conversion rate. This metric is also a crucial element of the customer journey.

Returning Customer

Returning Customer

Returning Customers denotes individuals who revisit within a specified timeframe. For instance, it provides insight into the breakdown of customers who have made multiple visits within the past three months. This data serves as a potential indicator of customer loyalty, revealing patterns in visit frequency and shopping behaviours among returning clientele.

Wi-Fi and BLE Counting

With the Wi-Fi capturing technology, the people counter is able to detect the number of smart devices within the range of Wi-Fi detection.

Learn more about the processing of MAC Randomisation

Wider Coverage

By utilising dual wide-angle 160-degree fisheye lenses, a single device can cover around 497 square feet at a ceiling height of 4.5 meters. This significantly reduces the required number of counters for entrances.

Check out the coverage table

Aluminium Casing for Heat Dissipation

FootfallCam employs an aluminum enclosure that functions as a 'giant heatsink,' enabling superior heat dissipation. This will ensures product reliability with a 25-year Mean Time to Failure (MTTF).

Learn more

Splash-Proof Enclosure Prevents Device from Water Damage

FootfallCam 3D Pro2 is specially designed with a splash-proof casing to reduce device failure rates, ensuring enhanced hardware reliability.

Learn more

One Device, Multiple Applications

Supports multiple counting functions in a single device, in which users can use interchangeably or relocate to use for other functions.

  • People Counting at Entrances
  • Measure the queue length, waiting time and serving time
  • Track the visitor engagement at different zones of interest
  • Exclude Staff from the Counting
  • Monitor the customer journey
  • Measure the Group Size
  • Exclude Child from the Counting
  • Monitor customers’ shopping journey and engagement with products.
Learn more
Product Videos
FootfallCam - Video Thumbnail

People Counting System for Businesses (04:37)

FootfallCam - Video Thumbnail

FootfallCam 3D Pro2™ Product Showcase (01:34)

FootfallCam - Video Thumbnail

4 Main Things To Consider When Installing People Counter (02:42)

Production Specifications

Device Dimension (mm)

154 (W) x 59 (D) x 40 (H)

Packing Dimension (mm)

200 (W) x 170 (D) x 50 (H)

Weight

Device: 0.4 kg Packing: 0.86 kg

Camera

2x 5MP, 160°, 5MP omni-vision, 5647 camera modules, RAM 1GB

Illumination

Minimum 1 lux (with external Infrared light source)

Frame Rate

25 fps (Live Stream of counting will only display 320x420 resolution to reduce bandwidth sent to database for verification purpose)

Indicator

RGB LED status indicator

Casing

Made by Aluminium oxide alloy for dust resistance with 1mm tempered glass lens-covering.

IP Rating

IP64

Storage

Built-in, 8 GB Storage

Ideal Mounting Height

2.1 metres – 4.5 metres

Operating Environment

Temperature 10°C to 45°C, Humidity 10% to 90%

Storage Environment

Temperature -40°C to 70°C, Humidity 10% to 95%

Tracking Technology

3D-Spacing Mapping Video Tracking Technology and background removal on static objects.

Field Upgradable

Manual / Auto Software upgrade

Power Over Ethernet

Yes (IEEE802.3at)

PoE Mode

Mode A/B

Voltage

48~56 VDC

Power Consumption

6W

Cabling

Cat5e/Cat6, 100Mbps

Origin

Made in the UK

Mounting Kits for 3D People Counters

Drop Pole for People Counter

Mounting Accessory for Premises with High Ceiling

Wall Mount Bracket for People Counter

Wall Mounting Accessory

Flush Mount Kit for 3D Pro2

Mounting Accessory for Discrete Recessed Ceiling Installation

FAQ

Does the counter accept PoE instead of PoE+?

Yes, our counters can work with both PoE and PoE+.

What type of plugs do FootfallCam provide for people counter?

FootfallCam provides 4 types of power cable to the international customer:

  • A. Type G
  • B. Type B
  • C. Type F
  • D. Type I

Users that are looking for other type of power cable will need to source from their local country, or they may choose from one of the power cable above that is compatible in their country.

If 2 counters are installed side by side in the same entrance, would it count the same person twice?

An individual will not be counted twice even if the counter coverage overlaps an area, this is due to FootfallCam verification specialist having the expertise to exclude overlapping area from each counter.

How do I connect up the people counter?

Connecting the people counter is a straightforward process. You simply need to run a single Cat5e or Cat6 cable from the people counter to the Power over Ethernet (PoE) injector located in your back office. The PoE injector, in turn, will be connected to your router. This setup enables both power supply and data transmission through a single cable, eliminating the need for additional power sources. Our installation guide provides detailed instructions to ensure a seamless connection setup.

Can the counter easily relocated after installed?

Yes, the counter can be easily relocated. You will need a Cat5e cable to connect the counter to the IT router. However, the accuracy of the counter would need to fine-tune again after relocated to ensure it could achieve 95% accuracy as different settings would need to apply for different environments.